Call our helpline. One of our team will help you to find your way to the event. In the event this does not work we will dispatch a member of our team to your location to guide you to the event...
Okay, maybe we won't dispatch someone to guide you...BUT you can refer to the location of the event in its description on the app. If you tap on the location it will show you the way within your preferred maps app.
Hope this helps...