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Frequently Asked
Questions
Account
How do I create an account?
I no longer have access to my phone number or email address
How do I verify my phone number?
How do I delete my account?
Profile
How do I edit my profile?
How do I change my profile picture?
What is my profile URL?
What are Friends on .tbc?
What is the Wider Circle?
Hosts
How do I create a host page?
How do I set up Stripe to receive payments?
When do I receive my payouts?
What are .tbc's booking fees?
What are team members and roles?
How do I add a team member?
How do I transfer ownership of a host?
How do I leave a host?
Can I include booking fees in the ticket price?
Events
What do I do if I get lost on the way to the event?
How do I create an event?
What is event visibility?
How do I link external ticketing?
How do I create promo codes?
What are communities?
Can I hide the attendee count?
How do I publish my event?
Tickets
Where can I find my tickets?
How do I get a refund?
What ticket types can I create?
What are group tickets?
What are hidden tickets?
What are follow-on tickets?
Can I restrict tickets to specific email domains?
Can attendees transfer tickets?
How do refunds work?
More
How do I hide my attendance at events?
How do I block someone?
How do I contact .tbc support?